September 27, 2023

All You Need To Know About Okoa Stima

Okoa stima

Welcome to Okoa Stima, a one-stop shop for all your power access needs. Okoa Stima offers a range of services for both Pre-Pay and Post-Pay customers, including account registration, bill querying, purchase of token, payment of power bills, emergency power top-up, and more. This post will provide detailed instructions on how to opt-in to use Okoa Stima and access all the available services.

How to Opt-In to Okoa Stima:

To opt in to Okoa Stima, follow these simple steps:

  • Dial *885# on your phone and accept the Okoa Stima terms and conditions.
  • Enter your National ID.
  • Set your preferred PIN and confirm it.
  • You will receive a confirmation message via SMS. Select continue.
  • Enter your Services PIN.
  • Select “register meter/account” and then select “register new.”
  • Select either Prepaid or Postpaid, depending on your preferred payment option.
  • Enter your meter or account number and submit.

Note: You can register up to three (3) Pre-Pay or Post-Pay accounts.

How to Pay Your Kenya Power Bill Using Okoa Stima:

To pay your Kenya Power bill using Okoa Stima, follow these steps:

  • Dial *885# and enter your PIN.
  • Select Post-Pay.
  • Select your registered account, and the bill on that account will be automatically displayed.
  • Select “pay bill via M-PESA.”
  • Select “pay in full” or “part-payment,” and enter the amount you want to pay. Then submit.

How to Buy Tokens Using Okoa Stima:

If you have already registered your account, you can easily buy tokens using Okoa Stima. Follow these steps:

  • Dial *885# and enter your PIN.
  • Select Pre-Paid.
  • Select the meter you want to buy tokens for.
  • Your M-PESA account will be automatically deducted for the amount of tokens you purchase.
  • You will receive confirmation messages from M-PESA and Kenya Power regarding your payment.
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How to Request an Okoa Stima on Pre-Pay:

If you need to top up your Pre-Pay meter in an emergency, you can use Okoa Stima to request a loan. Here’s how:

  • Dial *885# and enter your PIN.
  • Select Pre-Paid.
  • Select Okoa Stima.
  • Select “request emergency top up.”
  • Select the meter you want to top up.
  • Choose from preset Okoa amounts ranging from Ksh.100 to Ksh.1000, and confirm your selection.
  • You will receive an SMS confirmation for Okoa Stima with a token, which you can then load onto your meter.

How to Request an Okoa Stima on Post-Pay:

To request an Okoa Stima on Post-Pay, follow these steps:

  • Dial *885# and enter your PIN.
  • Select Post-Paid.
  • Select the account you want to top up, and the bill on that account will be automatically displayed.
  • Select Okoa Stima and follow the prompts to request the top-up.

How to Repay an Okoa Stima on Pre-Pay:

If you have an outstanding Okoa Stima loan on your Pre-Pay meter, you can easily repay it through Okoa Stima. Here’s how:

  • Dial *885# and enter your PIN
  • Select Pre-Paid.
  • Select Okoa Stima.
  • Select “repay Okoa Stima” (if there is an outstanding loan).
  • Select either “full payment” or “part payment,” and enter the amount you want to pay.
  • If you choose partial payment, you will receive a notification message with your remaining balance. If you choose full payment, you will receive a notification that the amount will be deducted from your M-PESA account

If I request a loan of Ksh 1,000, how much will I receive and how much will I pay back?

Okoa Stima charges a facility fee of 10% of the value of the top up, meaning you will receive tokens worth 10% less than the amount you requested. For example, if you request KShs. 1,000, you will receive a top up worth KShs. 900, with KShs. 100 retained as a facilitation fee.

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What is the minimum amount I can borrow?

The minimum amount you can borrow is Ksh. 100.

What is the maximum amount I can borrow?

The maximum amount you can borrow is KShs. 1,000 for Pre-Pay meters and KShs. 2,500 for Post-Pay meters.

What is the duration for repayment?

The top up is payable within 7 days. However, you can repay the top up before the due date and borrow again if needed.

When I request a top up, how do I get the units/Post-Pay electricity?

The amount you request will be sent to you as a token (for Pre-Pay accounts) or used to clear your Post-Pay bill at Kenya Power.

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