All You Need To Know About Okoa Stima -

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Welcome to Okoa Stima, a one-stop shop for all your power access needs. Okoa Stima offers a range of services for both Pre-Pay and Post-Pay customers, including account registration, bill querying, purchase of token, payment of power bills, emergency power top-up, and more. This post will provide detailed instructions on how to opt-in to use Okoa Stima and access all the available services.

Table of Contents

How to Opt-In to Okoa Stima:

To opt in to Okoa Stima, follow these simple steps:

Dial *885# on your phone and accept the Okoa Stima terms and conditions.
Enter your National ID.
Set your preferred PIN and confirm it.
You will receive a confirmation message via SMS. Select continue.
Enter your Services PIN.
Select “register meter/account” and then select “register new.”
Select either Prepaid or Postpaid, depending on your preferred payment option.
Enter your meter or account number and submit.

Note: You can register up to three (3) Pre-Pay or Post-Pay accounts.

How to Pay Your Kenya Power Bill Using Okoa Stima:

To pay your Kenya Power bill using Okoa Stima, follow these steps:

Dial *885# and enter your PIN.
Select Post-Pay.
Select your registered account, and the bill on that account will be automatically displayed.
Select “pay bill via M-PESA.”
Select “pay in full” or “part-payment,” and enter the amount you want to pay. Then submit.

How to Buy Tokens Using Okoa Stima:

If you have already registered your account, you can easily buy tokens using Okoa Stima. Follow these steps:

Dial *885# and enter your PIN.
Select Pre-Paid.
Select the meter you want to buy tokens for.
Your M-PESA account will be automatically deducted for the amount of tokens you purchase.
You will receive confirmation messages from M-PESA and Kenya Power regarding your payment.

How to Request an Okoa Stima on Pre-Pay:

If you need to top up your Pre-Pay meter in an emergency, you can use Okoa Stima to request a loan. Here’s how:

Dial *885# and enter your PIN.
Select Pre-Paid.
Select Okoa Stima.
Select “request emergency top up.”
Select the meter you want to top up.
Choose from preset Okoa amounts ranging from Ksh.100 to Ksh.1000, and confirm your selection.
You will receive an SMS confirmation for Okoa Stima with a token, which you can then load onto your meter.

How to Request an Okoa Stima on Post-Pay:

To request an Okoa Stima on Post-Pay, follow these steps:

Dial *885# and enter your PIN.
Select Post-Paid.
Select the account you want to top up, and the bill on that account will be automatically displayed.
Select Okoa Stima and follow the prompts to request the top-up.

How to Repay an Okoa Stima on Pre-Pay:

If you have an outstanding Okoa Stima loan on your Pre-Pay meter, you can easily repay it through Okoa Stima. Here’s how:

Dial *885# and enter your PIN
Select Pre-Paid.
Select Okoa Stima.
Select “repay Okoa Stima” (if there is an outstanding loan).
Select either “full payment” or “part payment,” and enter the amount you want to pay.
If you choose partial payment, you will receive a notification message with your remaining balance. If you choose full payment, you will receive a notification that the amount will be deducted from your M-PESA account

If I request a loan of Ksh 1,000, how much will I receive and how much will I pay back?

Okoa Stima charges a facility fee of 10% of the value of the top up, meaning you will receive tokens worth 10% less than the amount you requested. For example, if you request KShs. 1,000, you will receive a top up worth KShs. 900, with KShs. 100 retained as a facilitation fee.